*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--gold: #C6A962;--gold-dim: rgba(198,169,98,.15);--gold-bright: #D4B876;--bg: #0a0a0a;--surface: #141414;--surface2: #1e1e1e;--surface-hover: #252525;--border: rgba(198,169,98,.18);--border-hover: rgba(198,169,98,.35);--text: #f0f0f0;--text-secondary: #a0a0a0;--muted: #888;--danger: #ef4444;--danger-dim: rgba(239,68,68,.15);--success: #22c55e;--success-dim: rgba(34,197,94,.15);--warning: #f59e0b;--warning-dim: rgba(245,158,11,.15);--info: #3b82f6;--info-dim: rgba(59,130,246,.15);--radius: 10px;--radius-sm: 6px;--shadow: 0 4px 20px rgba(0,0,0,.3);--shadow-lg: 0 8px 32px rgba(0,0,0,.4)}[data-theme=light]{--bg: #f5f5f7;--surface: #ffffff;--surface2: #f0f0f2;--surface-hover: #e8e8ea;--border: rgba(0,0,0,.1);--border-hover: rgba(198,169,98,.4);--text: #1a1a1a;--text-secondary: #666666;--muted: #888888;--shadow: 0 4px 20px rgba(0,0,0,.08);--shadow-lg: 0 8px 32px rgba(0,0,0,.12)}body{background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,SF Pro Display,Segoe UI,sans-serif;font-size:14px;min-height:100vh;transition:background .3s ease,color .3s ease;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}h1,h2,h3,h4{font-weight:600;letter-spacing:-.02em}h1{font-size:28px}h2{font-size:22px}h3{font-size:18px}button{cursor:pointer;border:none;outline:none;font-family:inherit;font-size:13px;border-radius:var(--radius);padding:8px 16px;font-weight:600;transition:all .2s ease;display:inline-flex;align-items:center;justify-content:center;gap:8px}button:hover{opacity:.9;transform:translateY(-1px)}button:active{transform:translateY(0)}button:disabled{opacity:.4;cursor:not-allowed;transform:none}.btn-primary{background:linear-gradient(135deg,var(--gold) 0%,var(--gold-bright) 100%);color:#000;box-shadow:0 2px 8px #c6a9624d}.btn-primary:hover{box-shadow:0 4px 12px #c6a96266}.btn-danger{background:var(--danger);color:#fff}.btn-success{background:var(--success);color:#000}.btn-ghost{background:transparent;border:1px solid var(--border);color:var(--text)}.btn-ghost:hover{background:var(--surface-hover);border-color:var(--border-hover)}.btn-sm{padding:5px 10px;font-size:12px}.btn-icon{padding:8px;border-radius:8px}input,textarea,select{background:var(--surface2);border:1px solid var(--border);border-radius:var(--radius);color:var(--text);font-family:inherit;font-size:14px;padding:10px 14px;width:100%;outline:none;transition:border-color .2s,box-shadow .2s}input:focus,textarea:focus,select:focus{border-color:var(--gold);box-shadow:0 0 0 3px var(--gold-dim)}textarea{resize:vertical;min-height:100px}input::placeholder,textarea::placeholder{color:var(--muted)}.label{font-size:12px;font-weight:600;color:var(--text-secondary);margin-bottom:6px;text-transform:uppercase;letter-spacing:.5px}.form-group{margin-bottom:18px}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:18px;margin-bottom:12px;transition:all .2s ease}.card:hover{border-color:var(--border-hover);box-shadow:var(--shadow);transform:translateY(-2px)}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px;padding-bottom:12px;border-bottom:1px solid var(--border)}.badge{display:inline-flex;align-items:center;justify-content:center;padding:3px 10px;border-radius:20px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.3px}.badge-pending{background:var(--warning-dim);color:var(--warning)}.badge-approved{background:var(--success-dim);color:var(--success)}.badge-rejected{background:var(--danger-dim);color:var(--danger)}.badge-in_progress{background:var(--info-dim);color:var(--info)}.badge-resolved{background:var(--success-dim);color:var(--success)}.tab-row{display:flex;gap:6px;margin-bottom:20px;flex-wrap:wrap;background:var(--surface2);padding:4px;border-radius:10px;width:fit-content}.tab-btn{background:transparent;color:var(--muted);border:none;border-radius:8px;padding:8px 16px;font-size:13px;font-weight:600;text-transform:capitalize}.tab-btn:hover{color:var(--text);background:var(--surface-hover)}.tab-btn.active{background:var(--gold-dim);color:var(--gold)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:100;padding:20px;animation:fadeIn .2s ease}.modal{background:var(--surface);border:1px solid var(--border);border-radius:16px;width:100%;max-width:500px;max-height:90vh;overflow-y:auto;padding:24px;box-shadow:var(--shadow-lg);animation:slideUp .3s ease}.modal-title{font-size:18px;font-weight:700;margin-bottom:20px;display:flex;align-items:center;gap:10px}.modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:20px}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.row{display:flex;align-items:center;gap:10px}.row-between{display:flex;align-items:center;justify-content:space-between;gap:10px}.col{display:flex;flex-direction:column;gap:6px}.flex-1{flex:1}.gap-2{gap:12px}.gap-3{gap:16px}.empty{text-align:center;color:var(--muted);padding:60px 20px;background:var(--surface2);border-radius:12px;border:1px dashed var(--border)}.spinner{display:inline-block;width:18px;height:18px;border:2px solid var(--border);border-top-color:var(--gold);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.avatar{width:40px;height:40px;border-radius:50%;object-fit:cover;background:var(--surface2);border:2px solid var(--border)}.avatar-sm{width:32px;height:32px}.avatar-lg{width:56px;height:56px}.username{font-weight:600;font-size:14px}.subtext{color:var(--muted);font-size:12px}.divider{height:1px;background:var(--border);margin:16px 0}.count-dot{background:var(--danger);color:#fff;font-size:10px;font-weight:700;padding:2px 6px;border-radius:10px;min-width:18px;text-align:center}.section-icon{width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;background:var(--gold-dim);color:var(--gold)}.theme-toggle{position:fixed;bottom:20px;right:20px;z-index:50;background:var(--surface);border:1px solid var(--border);border-radius:50%;width:48px;height:48px;display:flex;align-items:center;justify-content:center;box-shadow:var(--shadow);cursor:pointer;transition:all .3s ease}.theme-toggle:hover{transform:scale(1.1);border-color:var(--gold)}.login-container{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:20px}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:40px;width:100%;max-width:400px;box-shadow:var(--shadow-lg)}.login-logo{width:64px;height:64px;margin:0 auto 16px;display:flex;align-items:center;justify-content:center;background:var(--gold-dim);border-radius:16px;color:var(--gold)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px;display:flex;align-items:center;gap:16px}.stat-icon{width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center}.stat-value{font-size:24px;font-weight:700}.stat-label{font-size:13px;color:var(--muted)}.action-row{display:flex;gap:8px;margin-top:12px}@media(max-width:767px){.modal{max-width:100%;border-radius:16px 16px 0 0;padding:20px;max-height:85vh}.modal-overlay{padding:0;align-items:flex-end}.card{padding:14px}.row-between{flex-wrap:wrap;gap:8px}.login-card{padding:24px}.theme-toggle{bottom:16px;right:16px;width:44px;height:44px}}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--muted)}.image-preview{width:100%;max-height:200px;object-fit:cover;border-radius:8px;margin-top:8px}.status-dot{width:8px;height:8px;border-radius:50%;display:inline-block}.status-dot.online{background:var(--success)}.status-dot.offline{background:var(--muted)}.status-dot.busy{background:var(--danger)}